Ukraine Crisis

Support for people arriving in Gwynedd

Weclome to Gwynedd booklet - Ukrainian language

Weclome to Gwynedd booklet - English

Helpline for people arriving in Gwynedd

  • For callers in the UK: 0808 175 1508.
  • For callers outside the UK: +44 20 4542 5671.


How to help the people of Ukraine

We know people across Gwynedd are eager to help. For information and advice click on the links below:


Support to house refugees

The UK Government have launched a portal providing information to individuals and organisations who wish to offer their support to house refugees from Ukraine.

If you have been apporved as a local sponsor in Gwynedd, and you have enquiries on what happens next please contact: 

Ukraine Family Visa Scheme – The Red Cross

View information in Ukranian and Russian

The British Red Cross provide specialist support for post-arrival needs of Ukrainian family members arriving through the Ukraine Family Scheme in Wales. They can help with:

  • Advice and support on rights and entitlements
  • Access to housing services
  • Access to health services
  • Financial support and employment
  • Access to education
  • Support with social integration
  • Support to open a bank account
  • GP registration
  • School registration
  • Signposting to local activities

Please contact: 


Register a business or organisation to help Ukrainian refugees

If you are able to offer help as a business or an organisation, we need you to tell us about the help you can give. We need things like:

  • large scale accommodation for refugees and their families, such as hotels and holiday parks
  • transport to take people to their new homes
  • supplies such as food, clothes and sanitary products
  • translators and interpreters

More information and register a business or organisation

 If you have further enquiries, please e-mail: 

Frequently asked questions  

The UK Government has set up two schemes to help people fleeing the conflict in Ukraine to come to the UK – the Ukraine Family Scheme, which is designed for people with family links and the Homes for Ukraine scheme, which is designed for people who do not have family ties in the UK.

There are a number of ways people can help.

With many routes closed and transportation systems under significant pressure, sending physical goods could add more stress to the situation on the ground. Making cash donations, to organisations responding to the crisis in Ukraine, allows for emergency relief goods to be sourced locally. Anyone who is able to help can consider making a financial donation to the Disasters Emergency Committee

People in Wales can sign up for the Homes for Ukraine scheme, offer to become a sponsor and offer a space in their home to someone fleeing the conflict in Ukraine to live for at least six months. People signing up to the scheme via the Homes for Ukraine website can be matched with people escaping the war in Ukraine who want to come to the UK. We have been overwhelmed by the generosity of people in Wales so far – thousands of people have signed up to the scheme as potential sponsors.

The Welsh Government is supporting the UK Government’s Homes for Ukraine scheme. We will act as a super-sponsor under the scheme. This means we will sponsor up to 1,000 people from Ukraine in the first phase, but we could take more people.

People arriving via the super-sponsor route will initially come to one of the welcome centres, which are being set up around Wales and, from there, they will go on to medium and longer-term accommodation. Support services, including health services, counselling and other specialist services will be available to people arriving.

We are working closely with local authorities, public services in Wales and the third sector to support people arriving via the Homes for Ukraine scheme.

We are keen to do everything we can to avoid any intrusion and minimise further distress to people from Ukraine as they arrive in Wales and we have asked organisations and the media not to disclose the location of the welcome centres we have set up with the help of other organisations.

Wales is a Nation of Sanctuary. There is a warm welcome waiting in Wales for all those coming from Ukraine.

The Homes for Ukraine scheme went live on 18 March. The Welsh Government’s super-sponsorship will start from 26 March.

If you have further questions about the Homes for Ukraine scheme, please visit the UK Government’s website. If you have further questions about the Ukraine Family Scheme, please visit the UK Government’s website.

The Sanctuary website also has lots of information for people arriving in Wales from Ukraine and is available in Ukrainian and other languages.

Or contact Gwynedd Council:


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