Our policies and procedures

Policies and procedures for conducting Council business

The Constitution


Policies and procedures for delivering our services

Available on this website under the individual services.

Hard copies of the following are available:

  • Theatres and Cinemas Disability Policy
  • Equal Opportunities in the Arts
  • Youth Service Sex Education Policy
  • Property Asset Management Plan and Policy
  • Gwynedd Council Corporate Planning Guidelines
  • Gambling Act 2005 Policy
  • Public Protection Enforcement Policy
  • Births, Marriages and Deaths Registration Service Delivery Plan
  • Back Door Collections Guidelines
  • Lettings Policy for Homeless Persons - charge made
  • Tenants Lettings Policy and Handbook
  • Private housing strategy and policy

Contact the Information Manager for further information – 01766 771 000


Policies and procedures about the recruitment and employment of staff

The following are available on the website under the Jobs section:

  • List of vacancies
  • On-line job applications
  • Teaching Vacancies
  • Benefits of working for Gwynedd Council

Hard copies or electronic copies can be obtained by contacting Gwynedd Council on 01766 771000:

  • Recruitment and selection
  • Employment status
  • Deciding on the location of posts
  • Guidelines on completing the person specification
  • Procedure for appointment to posts within restructured department
  • Disclosure of offences and employing people with convictions
  • Disturbance allowances
  • Removal scheme and moving house
  • Protocol for managers providing a reference


Customer service

Standards for providing services to the Council’s customers including the complaints procedure:

The following can be viewed on this website:

Corporate complaints procedure

Social services complaints procedure

Freedom of information

Subject Access / Data Protection (within policy)


Records management and personal data policies

The following can be viewed on this website:

Data Protection Policy

Welsh Accord on the Sharing of Personal Information

Information Manager: 01286 685027


Charging regimes and policies

Details of statutory charging regimes.

The following can be viewed on this website:

Commercial waste and collection of glass

Land Charges – List of Fees

Planning – List of Fees

Cremation Fees

Cemetery Fees

Birth Certificates

Death Certificates

Religious Wedding

Civil Wedding / Partnership

Marriage / civil Partnership certificate

Renewal of Vows Ceremony

Parking Fees

Parking Fines

Street Care and Cleaning Enforcement Fees

Public footpath order

Highways and Municipal miscellaneous fees

Data Protection

Request for CCTV images

Museums, open air parks, leisure centres

Legal and financial advice for social care services